Refund Policy

Our Return and Refund Policy was last updated 24 June 2023

At PagalPrint.com, we strive to provide the highest quality personalized printing items tailored to your unique preferences. As our products are specifically customized and made to order, we regret to inform you that we do not offer refunds or returns on any personalized printing items, except in the case of manufacturing defects or errors caused by our team.

We understand that customer satisfaction is of utmost importance, and we take great care to ensure the accuracy and quality of every order. Our team closely reviews all personalized details provided by customers before printing. However, in the unlikely event that you receive a product with manufacturing defects or if an error occurs due to our negligence, we will be happy to assist you.

If you receive a personalized printing item that is defective, please contact our customer support team at 9078024567 within 24hours of receiving your order. We may request photographic evidence or a detailed description of the issue to assess the situation. Once we have reviewed the information, we will work with you to find a suitable resolution.

In the case of manufacturing defects or errors caused by our team, we will either offer a replacement for the defective item or provide a store credit that can be used towards a future purchase on our website. The decision on whether to issue a replacement or store credit will be made at our sole discretion, based on the specific circumstances of the case.

It is important to note that we cannot accept returns or provide refunds for personalized printing items due to their unique nature. We encourage you to carefully review all order details, including personalized text, images, and design choices, before placing your order. Any errors or inaccuracies in the personalization details provided by the customer will not be eligible for a refund or replacement.

We reserve the right to refuse a refund or exchange if the issue arises from customer negligence, including but not limited to providing incorrect personalization details or artwork, selecting the wrong product or size, or any other errors caused by the customer during the ordering process.

If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team. We are here to assist you and ensure that your personalized printing experience with PagalPrint.com is enjoyable and satisfactory.

Note: This refund policy is applicable only to personalized printing items and does not cover non-personalized products available on our website. Please refer to the respective product pages for refund policies related to non-personalized items.